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| Information Address / Phone / Email: WoodWeaver LLC 16202 Madewood Street Cypress, TX 77429-4890 Business - (281) 770-4795 Fax - (281) 225-9663 Sales@wdweaver.com Payment Methods: We accept Visa, MasterCard, American Express and Discover. Payment in US funds only. Customer Satisfaction Guarantee: WoodWeaver LLC wants you to be satisfied with any purchase you make from our website. Within 30 days of delivery of your order, you may return any merchandise that's in new condition including original packaging and accessories. We will promptly give you credit for the amount of your purchase (excluding shipping charges) upon inspection of the returned product. No reason is required for the return; however, we would appreciate your written comments so that we can serve you and all our valued customers even better in the future. Shipping: All items state the normal time for product shipment and we make every effort to meet or exceed these estimates. If there is a delay, you will be notified by email. We do not add handling charges to our shipping rates! The shipping charge quoted is the exact charge from the UPS tables based upon the shipping weight and destination. Return Procedure: Email Customer Service [sales@wdweaver.com] if you are returning an item to receive a return for authorization number. o Please reference your order number when contacting us. o All returns must be shipped prepaid to the following address: 16202 Madewood Street Cypress, TX 77429-4890 o Items being returned for a refund should be packed in the original box (if possible). o Include a copy of your invoice. o Clearly state the reason for your return in writing. Sales Tax: Internet Orders for Texas residents or shipments within Texas -- 7.25%. We are required by law to collect 7.25% sales tax on all orders being shipped within Texas. Disclaimer: We make every effort to ensure that the information within this website is accurate; however, an occasional printing error may occur. WoodWeaver LLC does not assume any responsibility or liability for the use or misuse of any products sold. |
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